The Hamlet Rehabilitation and Healthcare Center at Nesconset received 37 citations for violations of public health code between 2016 and 2020, according to New York State Department of Health records accessed on April 19, 2020. The Nesconset nursing home’s citations resulted from a total of four surveys by state inspectors. The deficiencies they describe include the following:
1. The nursing home did not protect residents from abuse. Section 483.12 of the Federal Code requires nursing homes to “Prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property.” A September 2018 citation found that The Hamlet Rehabilitation and Healthcare Center at Nesconset did not ensure such for one resident. The citation states specifically that the resident in question “reported allegations of sexual and verbal abuse to facility staff,” and these allegations were not “promptly reported” to administrative authorities and investigated until the following day. in an interview, the facility’s social worker said that although she usually interviews residents making such allegations as soon as possible, “she was not made aware of any of the resident’s allegations of abuse” on the day they were made, instead learning of them at a staff meeting the following morning. A plan of correction undertaken by the facility included the in-servicing of relevant staff.