Medford Multicare Center for Living received 26 citations for violations of public health code between 2018 and 2022, according to New York State Department of Health records accessed on May 6, 2022. The Medford nursing home’s citations resulted from a total of 9 inspections by state surveyors. The deficiencies they describe include the following:
1. The nursing home did not adequately prevent medication errors. Under Section 483.45 of the Federal Code, nursing homes must keep their residents “free of any significant medication errors.” A July 2019 citation found that Medford Multicare Center failed to ensure such. The citation specifically describes an instance in which a resident did not receive their physician-ordered medications upon admission, including insulin, an anticoagulant, and an antihypertensive. In an interview, the facility’s MD stated that in cases where medications are unavailable, he expects facility staff to call him so he can order a substitute, adding that the “insulin and antihypertensive medications were significant medications.” A plan of correction undertaken by the facility included the educational counseling of relevant staff.