Glendale Home, a County run facility in Scotia, NY, was fined $20,800 for neglecting to toilet residents according to a Long-Term-Care Community Coalition report. When investigators interviewed residents at the facility, they were told horror stories about residents soiling themselves and/or evacuating their bowels/bladder in their beds or on the floor when calls for help were ignored.
Many of the residents and some staff members at the nursing home indicated that the facility was short-staffed, and as a result, was unable to provide proper care to residents. One resident recounted that “sometimes staff would become angry with me for calling out when they were so busy and tell me I would have to wait.” The resident further explained that she often felt pain in her abdomen when no staff members responded to her calls.
Nursing home fined for care lapses, Times Union, Lauren Stanforth, June 23, 2009.