Mayfair Care Center Cited for Abuse, Pressure Sores

Mayfair Care Center received 42 citations for violations of public health code between 2016 and 2020, according to New York State Department of Health records accessed on March 6, 2020. The Hempstead nursing home’s citations resulted from a total of six surveys by state inspectors. The deficiencies they describe include the following:

1. The nursing home did not take adequate measures to protect residents from abuse. Section 483.12 of the Federal Code provides nursing home residents with “the right to be free from abuse.” A July 2018 citation found that Mayfair Care Center did not ensure this right for one resident. The citation states specifically that the resident wandered into the room of another resident “with a history of physically abusive behavior,” who then pushed the first resident to the floor, resulting in a redacted medical condition and transfer to the hospital. The citation notes that this deficiency resulted in the occurrence of “actual harm.”

2. The nursing home did not ensure adequate resident supervision. Section 483.25 of the Federal Code requires nursing homes to provide residents with “adequate supervision and assistance devices to prevent accidents.” An April 2019 citation found that Mayfair Care Center did not ensure the adequate monitoring, supervision, and assurance of prompt response to exit door alarms for a resident who eloped from the facility. The citation states that the resident, who was identified as having wandering behavior, exited the facility and was gone for about an hour “when he was located by a family member in their house approximately 0.3 miles from the facility.” The citation states further that “there was no documented evidence” the resident was monitored during the period that he left the facility. A plan of correction undertaken by the facility included the suspension of four staffers “for failure to respond to the door alarm when it sounded.”

3. The nursing home did not provide adequate treatment and care of pressure sores. Section 483.25 of the Federal Code states that nursing homes must ensure residents with pressure ulcers are provided “necessary treatment and services to promote healing, prevent infection and prevent new sores from developing.” A September 2016 citation found that Mayfair Care Center did not ensure the comprehensive assessment of a resident with a pressure ulcer was conducted in an appropriate manner. The citation states specifically that the resident’s unstageable pressure ulcer, which was assessed as having intact skin, “was inappropriately assessed as documented.” In an interview, the facility’s medical director said that “the physician did not consider this area on the right hip as a wound since it was unstageable and that the skin should be intact. Therefore, there was no skin problem.” A plan of correction undertaken by the facility included the in-servicing of relevant staff concerning the assessment and staging of pressure ulcers. The deficiency is described by the citation as having “potential to cause more than minimal harm.”

The attorneys at the Law Offices of Thomas L. Gallivan, PLLC work diligently to protect the rights of nursing home residents.  Please contact us to discuss in the event you have a potential case involving neglect or abuse.

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