Medford Multicare Center for Living Cited for Choking Incident, Pressure Ulcer Care

Medford Multicare Center for Living received 63 citations for violations of public health code between 2016 and 2020, according to New York State Department of Health records accessed on April 4, 2020. The Medford nursing home’s citations resulted from a total of 19 surveys by state inspectors. The deficiencies they describe include the following:

1. The nursing home did not adequately protect residents from neglect. Section 483.12 of the Federal Code requires nursing homes to ensure each resident’s “right to be free from abuse, neglect, misappropriation of resident property, and exploitation.” A May 2018 citation found that Medford Multicare Center for Living did not ensure such for one resident. The citation states specifically that a Certified Nursing Assistant gave the resident food “that was intended for another resident,” and that the resident subsequently consumed the food from their tray and choked. A plan of correction undertaken by the facility included the termination of the CNA and the revision of the resident’s care instructions to include a “nothing by mouth” instruction.

2. The nursing home did not take adequate measures to prevent elopement. Section 483.25 of the Federal Code requires nursing homes to provide each resident with “adequate supervision and assistance devices to prevent accidents.” A June 2018 citation found that Medford Multicare Center for Living did not ensure such. The resident states specifically that a resident was able to exit undetected an alarmed door to the facility’s patio on two separate occasions, on the second one remaining on the patio “unsupervised for at least 25 minutes.” The citation goes on to state that staff reported not hearing the door alarms during the second incident. A plan of correction undertaken by the facility included the placement of the resident on one-to-one monitoring, and the education of a staffer who did not report to the nursing supervisor that the resident was on the patio.

3. The nursing home did not provide adequate pressure ulcer care. Section 483.25 of the Federal Code stipulates that nursing homes must ensure residents with pressure ulcers are provided “necessary treatment and services to promote healing, prevent infection and prevent new sores from developing.” An October 2016 citation found that Medford Multicare Center for Living did not ensure such for one resident. The citation states specifically that a Licensed Practical Nurse did not employ proper wound dressing change technique, and “did not use gauze pads to cleanse the surface of the wound bed to remove the loose foreign debris or contaminants in order to decrease microbial growth.” A plan of correction undertaken by the facility included the in-servicing of the LPN in question.

The attorneys at the Law Offices of Thomas L. Gallivan, PLLC work diligently to protect the rights of nursing home residents.  Please contact us to discuss in the event you have a potential case involving neglect or abuse.

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