Pinnacle Multicare Nursing and Rehabilitation Center Fined $22,000

Pinnacle Multicare Nursing and Rehabilitation Center received 29 citations for violations of public health code between 2016 and 2020, according to New York State Department of Health records accessed on April 24, 2020. The facility has also received a 2012 fine of $18,000 in connection to findings in a 2011 inspection that it violated health code provisions regarding abuse, accidents, nutrition, and nurse aid competency; and a 2011 fine of $4,000 in connection to findings in a 2009 inspection that it violated health code provisions regarding quality of care and nutrition. The Rye nursing home’s citations resulted from a total of five inspections by state surveyors. The violations they describe include the following:

1. The nursing home did not protect residents from the administration of unnecessary drugs. Section 483.25 of the Federal Code requires nursing homes to keep “each resident’s drug regimen… free from unnecessary drugs.” An April 2016 citation found that Pinnacle Multicare Nursing and Rehabilitation Center did not ensure such for one resident. The citation states specifically that the resident continued to receive sliding scale insulin coverage even after this treatment was discontinued. In an interview, the resident’s physician stated that the resident’s monitoring order “should have been changed when the order for the sliding scale insulin was discontinued.” The citation states that this deficiency had the “potential to cause more than minimal harm.”

2. The nursing home did not provide an adequate quality of care. Section 483.25 of the Federal Code states that nursing homes must ensure residents receive a quality of care that meets professional standards, follows their care plans, and adhered with their choices. A May 2019 citation found that Pinnacle Multicare Nursing and Rehabilitation Center did not ensure such for one resident. The citation states specifically that the resident had “impaired skin integrity” but did not receive adequate treatment and services to promote the integrity of their skin. According to the citation, the resident was not provided with a pressure relieving device for a medical condition affecting their right foot. A plan of correction undertaken by the facility included the resident’s receipt of a heel protector.

3. The nursing home did not ensure each resident’s right to make their on choices. Section 483.15 of the Federal Code stipulates that residents have the “right to choose activities, schedules, and health care consistent with his or her interests, assessments, and plans of care,” as well as to make choices about significant aspects of their lives. An April 2016 citation found that Pinnacle Multicare Nursing and Rehabilitation Center did not ensure residents were permitted to exercise their right to receive their choice of food, in accordance with their assessments and plans of care. The citation states specifically that a resident who described himself as a “picky eater” who doesn’t like “beef, eggs, or white bread,” continued receiving “the food I don’t eat” from the facility’s dietary department. According to the citation, the resident stated that the facility’s dietician knew about his food preferences, but he continued to receive meals like “beef stew/egg barley/mushrooms” and “beef pepper steak.” The citation states that in interviews, neither the facility’s dietary supervisor nor various dietary staff could not explain why the resident received meal items that his meal tickets documented as contrary to his preferences.

The attorneys at the Law Offices of Thomas L. Gallivan, PLLC work diligently to protect the rights of nursing home residents.  Please contact us to discuss in the event you have a potential case involving neglect or abuse.

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