Valley View Manor Nursing Home Cited for Abuse

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A nursing home in Norwich, New York has received numerous health code citations.

Valley View Manor Nursing Home received 17 citations for violations of public health code between 2017 and 2021, according to New York State Department of Health records accessed on July 9, 2021. The Norwich nursing home’s citations resulted from a total of three inspections by state surveyors. The violations they describe include the following:

1. The nursing home did not implement adequate accident-prevention measures. Section 483.25 of the Federal Code stipulates that nursing homes must ensure resident environments remain as free as possible of accident hazards. A September 2019 citation found that Valley View Manor Nursing Home failed to ensure such. The citation states specifically that when a resident was suspected of smoking in the nursing home, “there was no investigation completed to assess safety and address interventions to prevent reoccurrence.” The citation goes on to state that the resident’s “history of smoking was not care planned timely to ensure the safety of herself and other residents.” A plan of correction undertaken by the facility included the re-education of staff on the facility’s smoking and accident policies.

2. The nursing home did not adequately protect residents from abuse. Under Section 483.12 of the Federal Code, nursing home residents have “the right to be free from abuse.” A June 2019 citation found that Valley View Manor Nursing Home failed to ensure such. The citation states specifically that a resident “was forcibly pulled away from the nursing station and forcibly placed in a chair” by a Licensed Practical Nurse, after which the resident “complained of emotional distress and cried.” A plan of correction undertaken by the facility included the termination of the Licensed Practical Nurse and the re-education of all employees on the residents’ rights.

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One of the New York nursing home’s citations concerns infection prevention and control failures.

3. The nursing home did not undertake adequate steps to prevent infection. Under Section 483.80 of the Federal Code, nursing home facilities must create and maintain an infection prevention and control program to mitigate the spread of communicable diseases. An April 2018 citation found that Valley View Manor Nursing Home failed to ensure such. The citation states specifically that the nursing home did not maintain an infection prevention and control program in connection to two residents who were observed with their catheter bags and tubing “positioned on the floor” in contravention of facility policy and best practices. A plan of correction undertaken by the facility included the changing of the residents’ bags and tubing and the re-education of nursing staff on the facility’s indwelling catheter policy.

The attorneys at the Law Offices of Thomas L. Gallivan, PLLC work diligently to protect the rights of nursing home residents.  Please contact us to discuss in the event you have a potential case involving neglect or abuse.

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